Shipping policy
1. Delivery Area
We deliver wallpapers throughout the United Kingdom. For international shipping, please contact our customer support to check availability and shipping costs.
2. Delivery Time
• Standard UK delivery takes 3–5 business days.
• Express delivery is available in 1–2 business days (for an additional fee).
• All orders are processed within 1–2 business days after payment confirmation.
3. Shipping Costs
• Standard delivery: £5.99 per order.
• Free delivery on orders over £100.
• Express delivery: from £12.99, depending on the region.
4. Packaging and Safety
Each wallpaper roll is carefully packaged in a sturdy cardboard tube or box to ensure it arrives in perfect condition.
5. Order Tracking
Once your order is shipped, you will receive a tracking number and a link to track it on the courier’s website.
6. Delivery Issues
If your order arrives damaged or incomplete, please contact our customer support within 48 hours of receiving it, and we will resolve the issue promptly.
7. Returns and Exchanges
Our return policy allows returns or exchanges as long as the product is in its original packaging and undamaged.